Privacy policy.
Last updated: 2026
John Lynch Knee Solutions respects your privacy and is committed to protecting your personal data. This policy explains what information we collect through this website, how we use it, and your rights.
Who we are
The data controller is John Lynch Knee Solutions. For enquiries about this policy or your data, please contact us via the contact form or write to the clinic address shown on the Contact page.
What we collect
We collect only the information you choose to give us, such as when you complete the contact form. This may include your name, phone number, email address and a brief description of your knee problem.
We do not collect medical records through this website. Any clinical information is held securely by the hospital or clinic where you are seen, under their own data protection policies.
How we use your information
We use your information to:
- respond to your enquiry or appointment request;
- arrange a consultation at a convenient clinic;
- keep a record of our communications with you;
- improve the website and our services.
Legal basis
We process personal data on the basis of legitimate interest and, where applicable, your consent (for example, if you choose to receive updates). You can withdraw consent at any time by contacting us.
Sharing and third parties
We do not sell your personal data. We only share information with trusted service providers who help us run the website or clinic administration, and only when they have agreed to keep it confidential and secure.
Keeping your data secure
We use appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
How long we keep data
We keep enquiry records for as long as necessary to respond to your request and to comply with legal, accounting or regulatory requirements. After that, records are deleted or anonymised.
Your rights
You have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your data in certain circumstances;
- object to or restrict how we use your data;
- withdraw your consent at any time.
Cookies and analytics
See our Cookie Policy for details about the cookies and tracking technologies used on this site.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.